Episode Browsing
Episode related voice of customer gradually reduced to 0
Role
Product Designer
Contribution
100%
Team
1 Product Owner
1 Product Designer
1 iOS Engineer
1 AOS Engineer
1 Web Engineer
Project Duration
2 Months
We’ve been receiving continuous voice of customers regarding episode browsing
"Wish that contents like ‘Infinity Challenge’ that has many episodes had search or scroll related features”
“It is difficult to scroll for contents that has too many episodes. Please make a separate page for it”
“ Could you make search or sorting features for contents like ‘Infinity Challenge’ that has hundreds of episodes”
Contents that drive hooked streamer tended to have 100s ~ of episodes
Users were also dealing with technical issues. Sometimes app would shut down when users scrolled very quickly or over 100 episodes due to device memory issue
Users were having hard time scrolling through hundreds of episodes.
Users could not find the episode they wanted to watch because we did not have a feature to sort or search episodes
User Type
Feature Strategy
Feature
Episode / Side Navigator to access Large Number of List
Episode Sort, Filter
Function
When user Scroll, the Scrubber appear to assist accessing Alphabetical List quicker
Help User sort out episodes based on preferences
Help User filter out episodes based on preferences
Target user
Episode Search
Help Users Search Episodes specifically by title, date, casting, etc
Episode Recommendations
Help Users quickly Find Episode of interests such as popular episodes, personalized episodes, etc
Final Design
We added search feature along with episode grouping and sorting. Search feature supported searching by title, casting, keywords from synopsis and date. Episodes were grouped by season, episode bulks (ex. 1~99,100~199) and other units for users to filter by. We also provided sorting by newest and oldest along with recommending episodes by popularity
Zoom in to see the detailed flows
